I didn't recall having ordered or requested a phone, and neither did C, so I asked why we were getting one. She explained that some branch of state government was delivering phones to people in economic need, such as people who received Medi-Cal or Social Security.
Well, I said, we do both receive Social Security, but we already have two cell phones and a landline, and we really have no use for any more.
She started telling us about things we could do with a phone, including making emergency calls and playing music. But everything she named was something we already had devices for—often several of them, as with playing music, where we have half a dozen or so. I asked C if she had any use for another phone, and when she said no, I said that we really had no use for another phone and didn't want one. Give it to someone who actually doesn't have a phone, I said.
The woman seemed quite baffled that we would turn down something free, whether or not we had a use for it.